An
important method with interviewing is making the person you're
interviewing feel comfortable. Giving them a sense that they can
trust you is important, just as Mark Kermode, an experienced film
journalist relays. “Indeed, even the most gregarious interviewee
will hesitate, stumble, or reconsider if properly questioned by
someone whom they trust and (perhaps most importantly) respect.” he
said, when discussing how to open an interviewee up and getting them
to give answers that are not just well rehearsed.
I
found that having a decent conversation with them before the
interview really opened them up. It made them feel comfortable and
gave them a different perspective in that it revealed to them that I
wasn't just out to trip them up. That I was a real person. When I
chatted to my PR student that I was going to interview, it really put
her to ease. She went from being extremely nervous and worried, to
comfortable and open. It more importantly stopped her from feeling
the need to be defensive in her answers.
Another
important interview method I experienced was listening to their
answers. I found that I got a lot of great answers from follow up
questions. It also gave the interviewee the opportunity to delve more
into their answer and bring the point that they wanted across. This
is of course assuming that you're not trying to uncover a truth that
they are trying to hide.
References
Kermode,
M 2008, 'The Recalcitrant Interviewee', Cinema
Journal, no.
2, pp. 135-141.
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